Guidelines for Service Providers

1. Profile & Credibility

• Provide accurate and up-to-date information about your services.
• Maintain a professional profile with a clear description, portfolio, and contact details.
• Ensure transparency regarding your pricing, availability, and expertise.

2. Communication & Professionalism

• Communicate clearly and professionally with customers.
• Respond to inquiries in a timely manner.
• Set realistic expectations about project timelines and deliverables.
• Do not engage in misleading or fraudulent communication.

3. Payments & Transactions

Vurks does not process payments or handle project fees. All financial transactions should be conducted directly between you and the customer.

• Clearly discuss pricing, payment terms, and additional charges before starting a project.
• Provide invoices or receipts where necessary.
• Avoid requesting full payment upfront without mutual trust or agreements.

4. Service Quality & Delivery

• Deliver services as per agreed terms, deadlines, and quality standards.
• Ensure clear communication in case of any delays or issues.
• Be open to reasonable revisions and feedback from customers.
• Uphold ethical business practices and maintain customer trust.

5. Ethical Conduct & Fair Usage

• Do not engage in deceptive practices, spam, or unfair competition.
• Respect customer confidentiality and data privacy.
• Do not attempt to bypass Vurks by taking customers off-platform prematurely.
• Avoid discriminatory, abusive, or unprofessional behavior.

6. Disputes & Conflict Resolution

• Handle disputes professionally and attempt to resolve them with the customer first.
• If necessary, seek legal or mediation channels for resolution.
• Vurks is not responsible for disputes regarding payments, service quality, or agreements.

7. Compliance with Laws & Regulations

• Ensure your services comply with local, national, and international laws.
• Do not offer illegal, unethical, or misleading services.

8. Account Suspension & Violations

• Any violations of these guidelines may result in warnings, suspension, or permanent removal from Vurks.
• If you believe an action against your account was unfair, you may appeal through our support team.

9. Customer Support

If you have any questions or need assistance, feel free to contact our support team at support@vurks.com.